Orders are shipped from our warehouse in 2840-407 Seixal by ARABESCORÉGIO - UNIPESSOAL LIMITADA (NIPC 519410564).
Processing time
Orders placed before 15:00 WET on business days are dispatched the same day. Orders placed after or on weekends are dispatched the next business day.
Delivery times & carriers
| Destination | Time | Standard | Express |
|---|---|---|---|
| Mainland Portugal | 1–2 business days | €3.90 · Free over €50 | €8.90 · CTT Expresso |
| Azores & Madeira | 3–5 business days | €6.90 | €12.90 |
| EU (Zone 1) | 2–5 business days | €6.90 · Free over €75 | €14.90 · DHL Express |
| United Kingdom | 3–6 business days | £7.90 | £16.90 |
| United States / Canada | 5–8 business days | $14.90 | $29.90 |
Tracking
You'll receive an email with tracking as soon as your parcel is picked up.
Duties and taxes
EU orders are shipped DDP (duties and VAT prepaid). Non-EU orders may be subject to local duties and taxes at the buyer's expense.
Undelivered parcels
Parcels returned to us due to an incorrect address or non-collection are refunded minus the shipping cost. Contact us before ordering if you're unsure about your address.